Building a sustainable company means having a mechanism to acquire customers efficiently.
Microsoft, Slack, Zoom, and the SaaS Opportunity
The Zoom and Slack IPOs show what Microsoft is missing in its growth story: a way to acquire new customers.
Lessons from Spotify
Spotify has a marginal cost problem, but while the cause is unique to Spotify, the challenges are more applicable than it seems.
Uber’s New CEO
Uber has a new CEO, and the reason he is a great choice explains why the Uber job is still an attractive one.