The User Experience

In consumer technology — and increasingly enterprise — the best user experience wins, and it is the best hedge against disruption.

Best

The key to avoiding disruption is by providing a superior user experience; that, though, requires focus and execution.

Chat and the Consumerization of IT

What does the consumerization of IT even mean? Workplace by Facebook, Skype Teams from Microsoft, and Slack offer three definitions.

Apple’s China Problem

Apple had mixed earnings: most of the world was great, but China was bad again. The reason is that in China WeChat matters more than iOS.

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