Susan Fowler is tech’s person of the year, both because of her impact on Uber and on the tech industry broadly.
December 2017
The Pollyannish Assumption and Bright Lines, YouTube’s Market Power, Google vs Amazon
Society collectively decides what is wrong through laws: that’s a useful bright line for platforms. Then, YouTube is demonstrating its market power, and Google and Amazon are acting like monopolies.
The Pollyannish Assumption
Moderating user-generated content is hard: it is easier, though, with a realistic understanding that the Internet reflects humanity — it is capable of both good and evil.
Apple’s Bad Week, Reputation Risk, Integration and Focus
Apple has had a recent spat of bad software bugs. Software is hard, but Apple has more to lose from its reputation than most. Could there be too much integration?
Exponent Podcast: Two Terrible Options
On Exponent, the weekly podcast I host with James Allworth, we discuss Pro-Neutrality, Anti-Title II. Listen to it here.