Companies that win in the Internet era do so by owning the customer relationship, which gives them power over suppliers.
The Internet has removed scarcity, meaning business models based on controlling distribution are no longer viable. Instead, the key to success is controlling access to the best customers — and that means being the best.
Disney’s rumored acquisition of 21st Century Fox is all about competing with Netflix; whether or not that is a good thing depends on your frame of reference.
Amazon Health doesn’t seem like much now, but there are hints it could be the ultimate application of Aggregation Theory.