More on TikTok, then Disney and Blizzard demonstrate how expensive customers can be, while Google and Facebook benefit.
The China Cultural Clash
The NBA controversy in China highlights a culture clash that both tech companies and the U.S. government need to take to heart. Plus, why Tiktok being Chinese is increasingly a problem.
Apple App Store Changes, Google to Remove French News Excerpts, Europe Bans Content Worldwide
Apple is softening App Store lock-in by the barest amount possible. Then, Google shows its power in France, but a case against Facebook shows how limited that power is.
Facebook’s All-Hands Leak, Facebook Versus Warren, Zuckerberg’s Culture
The most newsworthy aspect of Facebook All-Hands leak is what its existence says about Facebook itself. What is most interesting, though, are not the comments about Elizabeth Warren but what Mark Zuckerberg showed about himself.
Child Sexual Abuse Material Online, The Problem With Community, Towards More Friction
A horrifying article on Child Sexual Abuse Material online is actually a sign that Facebook is doing the right thing, at least for now. Encrypting private communications, though, may make things worse.
Why Cloudflare Matters, The Absence of Gatekeepers, Promotion Versus Moderation
More on moderation, including why Cloudflare is important systematically, a reminder that there are no more gatekeepers, which means moderation is always reactive, and why Facebook and YouTube still deserve the most scrutiny.
A Framework for Moderation
The question of what should be moderated, and when, is an increasingly frequent one in tech. There is no bright line, but there are ways to get closer to an answer.
Facebook’s FTC Settlement, Assigning Blame, Facebook Earnings
The FTC has released its complaint against Facebook, leading me to change my mind and put more blame on the company. Complaints about the FTC are still misplaced, though: the real problem is Congress. Meanwhile, Facebook continues growing undeterred.
Snap Earnings, Notes and Concerns, DoorDash and Tipping
Snap’s earnings were impressive, including the most valuable AR application of all time, but the company still needs to show it can earn advertisers broadly. Then, DoorDash responds to pressure from the demand side.
Facebook’s FTC Fine, Apple and Microsoft’s Mistake, IBM’s Unbundling
Facebook’s FTC fine is being pilloried, but it really is large and unprecedented. Plus, why Facebook critics were asleep at the wheel. Then, Microsoft saving Apple has an analogy to IBM, and is a potential argument in favor of antitrust action.