The User Experience
In consumer technology — and increasingly enterprise — the best user experience wins, and it is the best hedge against disruption.
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Apple has long defeated disruption by focusing on the user experience; Jeff Bezos and Amazon, though, show that user expectations for their experience are ever-changing.
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The key to avoiding disruption is by providing a superior user experience; that, though, requires focus and execution.
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The iPad and the Disaggregation of Computing
In the 10 days this blog has been online I’ve spent a lot of time on mobile, and understandably so! It’s the biggest business in tech, and the entry point to computing for much of the world. But, like many geeks, it is traditional computers that have always been closest to my heart, and what is…
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Review: Chromebook
After reading this piece by Matt Baxter-Reynolds praising the Chromebook, I bought one just to give it a try. And now, with today’s announcement of the Chromebook Pixel, it’s past time I share my thoughts on the platform. To be perfectly honest…I love it. Hardware I am using the Samsung 11.6″ Wifi model, which has been…
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Apple and the Innovator’s Dilemma
This paper was originally written in 2010 for a Corporate Innovation class at Kellogg Business School, and thus predates Stratechery by several years.
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Dropbox and the Entrepreneur’s Blindspot
This was originally posted on my old, defunct Tumblr I love Dropbox. Seriously, it may be my most essential app/service. When I save a document, it’s backed up instantly. No matter what happens, I will always have access to that file from any computer. I can even sync it to a second computer if I happen…