The User Experience
In consumer technology — and increasingly enterprise — the best user experience wins, and it is the best hedge against disruption.
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Apple has long defeated disruption by focusing on the user experience; Jeff Bezos and Amazon, though, show that user expectations for their experience are ever-changing.
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The key to avoiding disruption is by providing a superior user experience; that, though, requires focus and execution.
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Review: Chromebook
After reading this piece by Matt Baxter-Reynolds praising the Chromebook, I bought one just to give it a try. And now, with today’s announcement of the Chromebook Pixel, it’s past time I share my thoughts on the platform. To be perfectly honest…I love it. Hardware I am using the Samsung 11.6″ Wifi model, which has […]
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Apple and the Innovator’s Dilemma
This paper was originally written in 2010 for a Corporate Innovation class at Kellogg Business School, and thus predates Stratechery by several years.
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Dropbox and the Entrepreneur’s Blindspot
This was originally posted on my old, defunct Tumblr I love Dropbox. Seriously, it may be my most essential app/service. When I save a document, it’s backed up instantly. No matter what happens, I will always have access to that file from any computer. I can even sync it to a second computer if I […]