The User Experience
In consumer technology — and increasingly enterprise — the best user experience wins, and it is the best hedge against disruption.
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Apple has long defeated disruption by focusing on the user experience; Jeff Bezos and Amazon, though, show that user expectations for their experience are ever-changing.
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The key to avoiding disruption is by providing a superior user experience; that, though, requires focus and execution.
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The Magical iPad
This is part three in a series on last week’s iPad event. Part 1: Whither Liberal Arts? | Part 2: The Missing “Why” of the iPad | Part 3: The Magical iPad In The Missing “Why” of the iPad I wrote: Yesterday’s presentation covered the “What” and “How” of the iPad, but it had nothing […]
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Whither Liberal Arts?
This is part one in a series on last week’s iPad event. Part 1: Whither Liberal Arts? | Part 2: The Missing “Why” of the iPad | Part 3: The Magical iPad Steve Jobs closed the January, 2010 introduction of the iPad with this now famous slide: His remarks: The reason that Apple is able […]
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What Clayton Christensen Got Wrong
Clayton Christensen continually predicts that Apple will be disrupted because his theory does not incorporate the importance of the user experience.
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Two Minutes, Fifty-six Seconds
After endless dithering, that’s how long it took me to know the iPhone 5C would cost $549. It was at two minutes, fifty-six seconds1 that Tim Cook said there would be a video – a video! – about the iTunes Festival. And it was awesome. In case you didn’t watch the whole video (and you […]
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The App Store Rainbow
Postulate: The greatest differentiator for iOS is the quality of its apps. That’s the position taken by Benedict Evans in a must-read piece: If total Android engagement moves decisively above iOS, the fact that iOS will remain big will be beside the point – it will move from first to first-equal and then perhaps second […]
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Amazon’s Dominant Strategy
Jonah Keri, on Mike Trout, the baseball player: “You always look at player comps in this business,” Bane said. “None of our guys wanted to put down the comp that you’d expect in this case, because it’s just too much pressure. We should have done it, though. We should have put down the comp that […]
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Waze Winners and Losers
Google acquired Waze earlier this week for a reported $1.03 billion. This is an interesting deal for a few different reasons with a clear set of winners and losers. Big Winner: Waze This is an incredible exit for a company with only ~17 million active users and negligible revenues. Waze is a great product – […]
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Observations on the App Annie Index
App Annie posted their quarterly app report this week, and there were three big-picture trends that jumped out at me. 1. Google Play is getting over the monetization hump, and it’s likely due to in-app purchase From the report: Over the past quarter, Google Play has achieved higher growth rates than the iOS App Store […]
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The iPad and the Disaggregation of Computing
In the 10 days this blog has been online I’ve spent a lot of time on mobile, and understandably so! It’s the biggest business in tech, and the entry point to computing for much of the world. But, like many geeks, it is traditional computers that have always been closest to my heart, and what […]